Privacy Policy

PRIVACY POLICY – OFFIX PTE LTD

1. Introduction

Offix Pte Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with the Singapore Personal Data Protection Act (PDPA).

This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website.

2. Information We Collect

We may collect personal data that you voluntarily provide when you:

Submit an enquiry or request a quotation
Contact us via forms, phone, email, or WhatsApp

This may include:

Name
Contact number
Email address
Company name
Project or enquiry details

We may also collect non-personal data automatically, such as:

IP address
Browser type
Pages visited
Device information

3. How We Use Your Information

We use your information for the following purposes:

To respond to enquiries and prepare quotations
To communicate regarding your project or request
To provide and improve our services
To analyse website performance and user behaviour

We do not sell, rent, or trade your personal data to third parties.

4. Contact Forms & Communication

When you submit a form or contact us via WhatsApp, phone, or email:

Your information is used solely to respond to your enquiry and provide services
We may retain your information for follow-up communication

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve user experience
Analyse website traffic (e.g. Google Analytics)
Support advertising and remarketing campaigns

You may disable cookies through your browser settings.

6. Third-Party Services

We may use third-party tools and services, including:

Google Analytics
Google Ads
Meta (Facebook/Instagram) Ads
WhatsApp communication

These providers may process data in accordance with their own privacy policies.

7. Data Retention

We retain personal data only for as long as necessary to:

Fulfil the purposes outlined in this policy
Comply with legal and business requirements

8. Data Protection

We take reasonable administrative and technical measures to protect your personal data from:

Unauthorised access
Disclosure
Misuse

9. Your Rights

Under the PDPA, you have the right to:

Request access to your personal data
Request correction of inaccurate data
Withdraw consent for data collection and use

Requests can be made using the contact details below.

10. Data Transfers

Some third-party services we use may process data outside Singapore. We take reasonable steps to ensure that such data is handled securely and in accordance with applicable data protection standards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

12. Contact Us

For any questions or requests regarding your personal data:

Offix Pte Ltd
📞 6909 8989
🌐 www.offix.com.sg